Support

How can we help?

Answers to the most common questions, and a real person on the other end if you need one.

01FAQ
Is Grodd really free?
Yes. Every feature is available for free, with limits: 10 maps, 100 flashcards, 20 sources. Grodd+ lifts them.
Are my maps synced?
Yes, with iCloud, on Mac, iPad and iPhone signed in to the same Apple Account. They stay available offline.
What happens if I stop Grodd+?
Nothing is deleted. Maps beyond the limits become read-only and stay exportable.
How do I cancel the subscription?
In Settings, tap your name then Subscriptions on iPhone or iPad. On Mac, open the App Store then your account.
Can I import from another app?
Yes: OPML, Markdown and FreeMind. Drag the file onto the Grodd window.
How does spaced review work?
Each correct answer pushes the next review further out. Hard cards come back sooner, known cards space out to several months.
Does Grodd work offline?
Yes, everything works offline. Sync resumes as soon as you are back online.
Where is my data stored?
In your iCloud. We have no access to your maps or reviews.
02Write to us

Always a human answer.